I don't longer work there. In a few simple taps control your account from the palm of your hand, wherever and whenever you like. Explain what needs to be done and book an engineer - 5414930. Next, it checks your broadband speed to make sure there are no issues preventing you getting the most from it. I did have an email confirming my order has been placed and the pack would arrive yesterday. Everything you need will be at your doorstep with easy-peasy instructions to get you connected. . Make sure that all of the wires are connected nice and finger tight, Then check whether it has been activated correctly on your account. *. You’ll then be able to use your same old phone to make. The new fibre phone line is designed to work with the same phones as the old copper line. Installation Guide Pdf File Free the iet code of practice for electric vehicle charging. We would like to show you a description here but the site won’t allow us. Virgin Media. QuickStart self-serve installs are offered where there's previously been VM service, and so there's an assumption the co-ax connections are already inplace. No phone line. I have ordered the M350 broadband on vrigin media and they say my order will arrive on wenesday (28/12/22) but on wednesday i have received the goneaway form and the virgin media sales team send me the email that the order is on hold and they are reviewing the. I can’t get through to customer services as I don’t have an account number. Manage your installation appointment Hello , I have ordered the M350 broadband 6 days ago and i have got the pre-contract documents via email from virgin media , and my chosen delivery date is in 2 days and i have been told that i will have the confirmation email and instructions on how the delivery will be made but i haven't got them. Account - Cable. Virgin Media Gig1 Fibre Broadband (avg upload speed 104Mbps) vs UK 24-hour average upload speed (15. on 01-10-2022 20:14. We would like to show you a description here but the site won’t allow us. On trying access Virgin email via Virgin Media website - comes up forbidden in Email an hour ago; QuickStart self-install pack delivery delayed by over 1 month in QuickStart, set up and connections 3 hours ago; Virgin media green box in QuickStart, set up and connections 5 hours ago; broadband upgrade in Speed 6 hours agoCall the Pre-installation and delivery team on 0800 052 1734 and book a Tech install - 5111723. in Networking and WiFi yesterday; Unlock Virgin Media account. Virgin Media Help - Get help, tips. on 09-05-2023 12:20. Virgin wont lay cabling in relation to distributing the output from a box to multiple locations. If you’d like to change the delivery date of an order that has already been dispatched, you’ll need to contact the courier directly. Hi, I’m moving house and looking to sign up with Virgin to provide my broadband at the new address. I did have an email confirming my order has been placed and the pack would arrive yesterday. Step by step guide to installing your Virgin TV 360 box, broadband Hub 4. Reduced its carbon footprint by 7% in. Connect the Hub’s new power cable with the blue label to the back of the Hub, and plug the other end into a wall socket. Mbps average. Account - Cable. You’ll be able to: - Check your broadband, TV and home phone package details. Find out more. Virgin Media Ireland has made a substantial expansion to its reach in the broadband market through a new network deal with ESB-Vodafone joint venture Siro. 3. Our Virgin TV V6 box and TV apps, Virgin TV Go and Virgin TV Control, let you watch TV your way. @ericchuang wrote: I received my installation kit for my broadband but I don't have a Virgin Media socket anywhere to install it. 1 Connect the short cable adaptor. We would like to show you a description here but the site won’t allow us. I also didn't receive any email with tracking number or anything. Switched On Families. Push the white cable (from the old Hub) into the back of the new Hub. Our self kit was delivered today and we don't have a wall socket to plug it into, we've checked everywhere and we only have the old style one where we can't plug our box into. . 1. New Install Assistance. Security matters. Learn about QuickStart - Virgin Media's self-installation service. Virgin Media. Just be aware that changing installation or delivery dates might affect your Virgin Media start date and your first bill, but don’t worry – we’ll let you know if it does. in Networking and WiFi Sunday; Wall Socket Installation in QuickStart, set up and connections 3 weeks ago; need engineer to install new virgin media wall socket in QuickStart, set up and connections 3 weeks ago; Virgin Media wall socket set up in QuickStart, set up and. Intelligent WiFi is designed to automatically sort out any WiFi issues around your home without you needing to. Nothing turns up so I call VM and they say they’re having issues with delivery parter Yodel, whereby VM are issuing the order and Yodel are apparently saying they have no order/delivery on their end. Hello, I received the virgin media self installation kit yesterday, I got because it was supposed to be faster than having a engineer coming over which would take weeks, and also because I was told that my new flat had virgin media in the past, turns out that it's not that easy because the cable doesn't fit on the wall socket so at this point I. I placed an order on 29/09/23 for broadband, with a self-install delivery date of 03/08/23. I recently moved to a new place and have ordered broadband self install kit. Virgin Media Help - Get help, tips and advice to make the most of your Virgin Media Products. the 26th came and so did a Virgin employee who was ready to install the box. Virgin Media services are only available in eligible Virgin Media network areas. Stream will also launch with a “Stream credit” system granting customers a 10. CEO of Virgin Media, Tony Hanway said: "At Virgin Media we are always pushing the boundaries of speed and service delivery for our customers. You can also add WiFi Max to our. I ordered a self start kit and later realised I don’t have any wall sockets where I want to install my new router, how do I go about booking an engineer to install one? Contact the Pre-installation and Delivery Team on 0800 052 1734 and explain the situation. Now if you choose our 1 Gig or 2 Gig broadband packs, we’ll guarantee an ultrafast, seamless broadband experience in all areas of your home at no extra charge. The agreement. 2. . What you get in your QuickStart pack depends on what Virgin Media services you ordered. 33 per day for a total loss of service after 2 full working days from registering the loss of service to us. Download the free Connect app for iOS devices. How to setup virgin media pod - Wi-Fi booster and extender - #virginmedia #wifi #wifiextender #booster #virgin #media #internet #wifi #slowspeed #blackspot F. I’m just wondering if the self-install kit will be deliv. Your QuickStart pack will be delivered by courier within three working days (four days for Northern Ireland). They promise an early date to get you signed up, then decide if they can deliver. Switched On Families. Sort the first V6 box yourself > Let the 2nd V6 box upgrade itself > Install any Virgin TV 360 Mini box. Tech Chatter. So, a 50 minute broadband, TV and phone. Title: 162010 VM Self. Joining in. Unscrew one of the two lower cables & push the provided one over the exposed thread. These prices are for new customers only. Well, It looks like I'll have to scour the Internet, or maybe get a hold of one of those virgin media self-install packs, since they come with a coaxial lead with a built-in isolator. CO AX IN LAN 1 3 2 4 L R 1 TEL 2 SCA RT OUT HDMI OUT SMART C ARD HDMI OUT SPDIF AUDIO OUT PO WER. Virgin Phone installation will take longer. Include dates, name ,address and all your account details. RachelG2. If you have two or more Virgin TV boxes and are upgrading them to Virgin TV 360 this video is just for you. Call the Pre-installation and delivery team on 0800 052 1734. 1 always re-directs to 'First Install Wizard' in QuickStart, set up and connections FridayNo setup fee. Recycle or return your kit. Virgin Media Help - Get help, tips and advice to m. Got my virgin media self install kit but I don't have a virgin socket. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Up to 3 WiFi Pods if needed. Virgin Media services are only available in eligible Virgin Media network areas. Entertain me; Broadband Deals. I work from home and my previous contract will run out next week so I really cannot be without internet. However I've received an email today to say the delivery of the QuickStart self-install pack has been delayed by over. Yesterday I was supposed to. The. then £44 a month. Virgin Media. HD TV set and a Stream box connected with HDMI cables required for viewing HD channels. I would like to sign up within the next 24hours to take advantage of a deal but I won’t have access to the property until the end of the month. Hi cfmmcl31, Thank you for reaching out to us in our community and welcome, glad to hear you are thinking of joining us in your new property, you can speak to our Sales team on 0800 183 1234. This promotion means you won’t pay the usual setup fee of £35. These prices are for new customers only. . Leaving Virgin Media. indd 2-3 26/08/2015 12:48Welcome to Virgin Media! This video will take you through installing your broadband, step by step. However, we cannot cancel any other agreements you may have with your old provider, for example, for renting. Hi, I filled out the forms to be set up for a new virgin media package for broadband and received an email saying "Thanks for choosing - 5256834. Delayed Installation in QuickStart, set up and connections 5 hours ago; Have a self install kit arriving tomorrow but still no tracking number in QuickStart, set up and connections yesterday; I am not getting my virgin broadband confirmation date in Networking and WiFi WednesdayNov 25, 2013. Since then I've received no confirmation of delivery or any communication from your courier. It’s backed up by our signal-boosting mesh WiFi Pods (if needed) and Intelligent WiFi service – at no extra cost with Gig1 Fibre Broadband and our Volt packages. Yodel can bring your QuickStart kit to your door or can be delivered to a Yodel Store – whichever’s most convenient. Virgin Media; My Virgin Media; Shop;. Reply. Virgin Media: M125 Fibre Broadband. Then follow the instructions on screen to finish your set up. 99. My Virgin Media App. The easiest way is to phone the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. We are online 24/7. Virgin Fibre Areas only. Mbps average. Step 4. Freedom TV is available to new Virgin Media customers only, subject to a 30 day rolling contract. I then received a text this morning stating my kit i. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. SHARE. VM BB TV Landline. Self-install. HD TV set and a Stream box connected with HDMI cables required for viewing HD channels. Experiencing Virgin Media broadband issues? From broadband setup to slow internet problems, find everything you. Customers must sign up to Direct Debit at point of sale and choose self-install €30 activation fee applies. Any help please?On trying access Virgin email via Virgin Media website - comes up forbidden in Email an hour ago; QuickStart self-install pack delivery delayed by over 1 month in QuickStart, set up and connections 3 hours ago; Virgin media green box in QuickStart, set up and connections 5 hours ago; broadband upgrade in Speed 6 hours agoCall the Pre-installation and delivery team on 0800 052 1734 and book a Tech install - 5111723. Available with M50 broadband or faster. With WiFi Max, we want to make sure you’ll enjoy download speeds of at least 30Mbps in every room – if you don’t, we’ll send you one of our signal-boosting mesh WiFi Pods. Data Analyst with over 17 years experience in leading, managing and developing projects using agile methodology. phone yourself. I've received nothing further to confirm the delivery date, any communication today regarding delivery and nothing arrived. Virgin Media O2 is today unmasking its new entertainment service, Stream from Virgin Media, offering customers a new way to bring together their favourite TV channels, video apps and streaming subscriptions all in one place and at great value, with a small plug and play box powered entirely by the company’s superior broadband. . Hi there, I have recently signed up for broadband and selected the self install kit for delivery. VM have rescheduled a second delivery, but tbh even the customer service. Our new and improved two-step speed test guides you around your home room by room, testing WiFi performance in each one. Freedom TV is available to new Virgin Media customers only, subject to a 30 day rolling contract. Available with M50 broadband or faster. Re: Self install issue. Register today and see the benefits for yourself. Joining in. in Networking and WiFi Sunday; Not able to self install in QuickStart, set up and connections Thursday; QuickStart setup/Account in QuickStart, set up and connections Tuesday; Broadband ordered but not delivered in QuickStart, set up and connections Tuesday For help tracking your order, contacting the courier or rescheduling your delivery, see our help guide. Self-install. Virgin Media Community; Broadband; Networking and WiFi; Quick install kit connected but no internet;. They can screw into the Hub but more likely will just connect by Pushing in If you cant sort it with help on here. It’ll check for connection issues affecting. Solve math problem. Joining in Options. We’ll send you a reminder email closer to the date too. So I was supposed to received a router and self install on the 26th. 8 Virgin Media discount codes for November 2023. Virgin Media. Download the free Connect app for iOS devices. Simply text us on 07533 016 422 (for free on a Virgin Mobile) between 7am and 11pm Monday to Friday or 8am and 8pm Saturday to Sunday. I presume you've got a VM wall point that's intact, and (if on a house) the external wall box is similarly all present and looking good?No setup fee is available on all bundles, broadband & phone, and broadband only packages. I got a self installation kit today which I’ve set up but hours later I still have no internet connection. Virgin Fibre Areas only. We can understand the frustration caused and we want to best help. Account - Cable. QuickStart self-install pack not sent? encumbered_hog. We would advise that to have this converted to a manned installation, you would need to call our team on 0800 052 1734 to have this booked in. 3 million items such as routers and set-top boxes in 2020, meaning fewer items ending up in landfill. Quick start self install delivery in QuickStart, set up and connections 10 hours ago Still haven’t received my broadband and self install kit yet in QuickStart, set up and connections Saturday New Super Hub 5 192. Using a laptop/desktop, open Address Book (top of screen) > New Contact > New Distribution List – add a List Name and your contacts’ names and email addresses > Create List. Step 3 - Label the box – a letter came with the. Switched On Families. At least 30Mbps download speeds in every room or £100 one-off credit. QuickStart self-install pack delivery delayed by over 1 month. I am also unable to contact VM support because I need to have a VM acco. Internal cabling to the VM hub is coaxial cabling (probably about 6 to 8mm diameter). When you’ve got your QuickStart kit, we’ll activate your account and you can start installing your Virgin Media. If things have. Mobile Your Account. However, we couldn’t locate the wall socket in our place. The Connect app lets you run a super-intelligent WiFi home scan to smooth out any snags, speed up your connection all around the house, and pause WiFi to any device when you need to – perfect for when it’s the kids’ bedtime. New Install Assistance. These prices are for new customers only. Hi, I placed an order on 9/8/23 for TV, broadband & a SIM card & a (self install) delivery date of 12/08/23 was advised. The delivery date on the email I received was today (9th May) but I do not move into the property until the 12th, I have had no further confirmation about the delivery of the kit but I am getting s. . then £44 a month. Virgin Media Help - Get help, tips and advice to m. My Virgin Media App. Here’s how to do it: On the back of your hub, turn the A/C power switch into the off position (with the “O” pressed in). Hi, My self install pack was due to arrive yesterday but I still haven’t received it. 31 Dec. Select the correct HDMI input for your box. Options. If you in a property that's recently been added to Virgin Media's network we have another video th. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. This means you may find Virgin Fibre, Voice and Virgin TV services are intermittent. These prices are for new customers only. Quick start self install delivery in QuickStart, set up and connections Tuesday; Still haven’t received my broadband and self install kit yet in QuickStart, set up and connections Saturday; Inside cable was cut before I moved in in Networking and WiFi a week ago; Book engineer for installation in QuickStart, set up and connections a week agoAfter we’ve booked your installation, you’ll receive an email confirming the date and time slot, as well as some instructions for the install day. You have the required socket which is in photo 3 (the one high up on the wall). The package had been tampered (opened with a huge hand-sized hole in the package). On the agreed activation date, plug your router into the master phone socket using the cables provided. 3. No setup fee is available on all bundles, broadband & phone, and broadband only packages. No setup fee. If you see a blue screen asking for a password, ignore this page to go straight online – or if you want to manage your Back-up Hub’s settings, just pop in your. Please remember, there’s always a £35 activation fee for our services. Re: Changing delivery address of installation pack with account number in QuickStart, set up and connections Monday Self installation delivery in QuickStart, set up and connections Sunday TopThe delivery date is prior to when I will move in, so I need to change the delivery address. Nice, easy, and convenient. Ready to kick off? Let's get you set up with QuickStart. Security matters. Broadband, TV and Landline offers. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. If this is rental property the landlord / letting agent must approve in writing and in advance any VM installation work that may involve digging of drives / paths / gardens / installation of external connection boxes / drilling through walls etc. Virgin Media package. Re: Self Install kit not delivered. try contacting the pre-installation and delivery team on 0800 052 1734 for further info or the activation number on 0800 953 9500 . Keep in mind though, for new builds, most of this will all be built into walls when the new building is constructed. Within two working days you will receive a Welcome Pack with confirmation of your installation date. Entertainment, on tap. on 05-09-2023 19:05. on 24-05-2023 16:40. No setup fee. Options. Unlike BT and Sky, Virgin Media runs on its own cable network. The box is. 5Mbps), based on Ofcom UK Home Broadband Performance report ( here – pg 4), measurement period September 2022. Virgin Media services are only available in eligible Virgin Media network areas. CEO of Virgin Media, Tony Hanway said: "At Virgin Media we are always pushing the boundaries of speed and service delivery for our customers. On your installation day, your engineer will arrive in a. I ordered my self installation kit in August to arrive for the 11th of September, however, I have not received the package and any confirmation of delivery. Just need Sales team to send me a self install mini tv box. Hi, I am a new customer and ordered a QuickStart self-install pack on 1st Sep. I don't see a Virgin Media Wall Socket anywhere in the house. You can call our Customer Service team on 789 from your Virgin Mobile, or 0345 6000 789* from any. We would like to show you a description here but the site won’t allow us. Internet self-install guides. Hi, I ordered a new package and was scheduled to have a quick start self install delivered yesterday. is the easiest way to manage your Virgin Media account on the go – and it’s available to download for all new and existing Virgin Media. 83 per day if we don’t install your services on the promised day until installation’s completed. in Email Saturday;We would like to show you a description here but the site won’t allow us. Helps with a range of problems and is easy and accessible. No setup fee is available on all bundles, broadband & phone, and broadband only packages. You will need to use VM supplied coax cables from the. Save £105. It’s never been so easy to find, stream and record what you love. If it already has been - either because you're a previous customer or someone who lived in your home before you was - then you can use the Virgin Media QuickStart installation to get going. I never activated my hub 3 or hub 4 I don’t think that is a virgin media as long you put it into modem mode it works I use a MikroTik hap ac2 and UniFi ap. Simply text us on 07533 016 422 (for free on a Virgin Mobile) between 7am and 11pm Monday to Friday or 8am and 8pm Saturday to Sunday. Step 1 - Empty the new equipment out the box – when you receive the QuickStart kit. Virgin Phone. TV 360 and home phone not currently available in 2022/23 network expansion areas. I did the self install pack but you could have that if you have had virgin in the past . A master socket is the main socket for the phone line in your home, not an extension socket. However, I do not have any of the specified wall sockets available. The Stream box plugs into your TV, making it super easy to set up and install yourself. Security matters. Apologies for the issues that you have had with your recent installation appointment. So I was supposed to received a router and self install on the 26th. Sorry to hear you have been having issues since your self-installation. Call the pre-installation and delivery team on. " Based on this, I continued with the order and delivery was set 1st June. 168. Download the free Connect app for Android devices. So clearly, the Virgin Media Stream box can do a lot – but it’s not perfect on any front. 50 per month 18 month contract. in Networking and WiFi Sunday; Not able to self install in QuickStart, set up and. on 29-12-2022 15:46. Compare TV, broadband and phone; Oomph bundlesOptions. 2 - look at a 4g - 5g deal - a smarty sim at £20 a month [4g] or a 3 router at £25 a month on a 30 day contract [4g or 5g if you are in a 5g area] 3 - what not to do. The Stream box plugs into your TV, making it super easy to set up and install yourself. This occupation supports clients/customers with their systems. Within two working days you will receive a Welcome Pack with confirmation of your installation date. Thu Aug 18 2022 - 05:00. on 09-08-2023 11:24. New Install Assistance Call the Pre-installation and delivery team on 0800 052 1734. You'll see this icon when we think it'd be helpful for you to pause the video. When I'm logged into my account, it says the "Services will start date" as 1st June. How to send a bulk email. You can get speeds of up to 1,000Mbps, but it's only available to 58% of households – enter your postcode into our Broadband Unbundled. . If that. Step 2. The Connect app lets you run a super-intelligent WiFi home scan to smooth out any snags, speed up your connection all around the house, and pause WiFi to any device when you need to – perfect for when it’s the kids’ bedtime. Virgin Media engineer installation. Call the Pre-installation and delivery team on 0800 052 1734 and book a. £8p/m extra or included with Gig1 or Volt. Self install kit delivery. 13 minutes ago. VM have rescheduled a second delivery, but tbh even the customer service. Security matters. Download the Virgin Media Connect app Troubleshooting 19 Get more from your kit Get more from your kit. The hub 3 will be deactivated and need returning to VM. I’m having the exact same problem. QuickStart, set up and connections. 0 or Hub 3. Automatic compensation under Ofcom rules is £9. This promotion means you won’t pay the usual setup fee of £35. Our new partnership with SIRO means we will be offering our market-leading ultrafast broadband and TV services. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Also, I haven't received any further communication from Virgin Media. on 17-03-2023 15:33. Welcome to 160095 Virgin Media D4A Self Install Guide_p_2608. Hi, I’ve recently moved into a flat & ordered my broadband/tv package and opted for self installation as it advised VM was available however I’ve noticed there is no VM wall socket to connect my router etc to. Connect the Virgin TV 360 box to your home network and you’ll be ready to watch recordings on any other Virgin TV box that’s connected to the same network. 4. Mark as New;. You call the shots—set up your Internet yourself, safely and conveniently. Stay safe online. I am getting the new router some time next week. Virgin Media services are only available in eligible Virgin Media network areas. The. Virgin Media. Intelligent WiFi technology is what makes our Hub 3, 4 and 5 so fast and reliable. . 161346 Virgin Media D4A Self Install Guide_VMHUB_p_0803. Virgin Media Installation: Technician installation fees may apply on certain packages or bundles (starting from £30 for standard install). Virgin media self install pack. How can we - 5041171Lastly, may we ask if you know whether the install of the service in your new property is to be done with a self-install process (meaning we send the equipment for you to install following the QuickStart guide) or have we advised we'll need an engineer to attend? Please, share more and we're here to help you. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. If it’s not a technical issue you need help with then we’re here to support you on. Try calling the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday if the cable cannot be found. 3 weeks ago. Download the free Connect app for Android devices. Your engineer will arrive at your chosen time on your chosen day. which will give you a general idea of VM fixtures and fittings. Do it by registered mail with a receipt for signature on arrival. 104Mbps average upload speed – 6x faster than the UK’s average upload speeds. 4K compatible TV/device required to watch Ultra HD. I purchased a contract a few weeks ago and delivery set for the 9th September, got an email telling me i will get tracking number, it is now the day before and i still haven't received a tracking number, shouldn't i have received one by now?QuickStart Install kit delivery delayed in QuickStart, set up and connections 2 weeks ago; Delivery - self install router in QuickStart, set up and connections 2 weeks ago; Wi-Fi Pod Delivery in Networking and WiFi 3 weeks ago; 2-month delay & multiple missed appointments for Broadband service installation in QuickStart, set up and connections. Posted 14th Nov 2021. on 02-05-2022 12:35. Hi @Robertvm 👋. 4K compatible TV/device required to watch Ultra HD. Stay safe online. Manage Your Account. 33 a day and you’ve been paid £830. Broadband, TV and phone;. Joining in. Turn the hub back on by turning the A/C power switch into the on position (with the “I” pressed in). Thanks, James. Turn on the router, wait for the lights to configure correctly according to the instructions. Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks. Call the Pre-installation and delivery team on 0800 052 1734. It's not technically FTTP as the cable running from the box into your home is what's known as a 'coaxial' cable (which is mostly made of copper, not fibre). We had sky and when i went to set up my install pack, I noticed they took out the connector and used the virgin casing to put there dish and TV wire through. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. 15 if we don’t turn up on the promised day of an. This promotion means you won’t pay the usual setup fee of £35. Choose plan Virgin Media installation: how to get Broadband installed and price Última actualización: May 29, 2023 Autor: Roams UK 1. *. Hi, My self install pack was due to arrive yesterday but I still haven’t received it. Reply. This can either be sent to your home for £5 or picked up from your nearest Collect+ store for free. We have had virgin quite a few years back and I am not sure if this will work any help would be appreciated. Browse Virgin Media Virgin Media Community. If you’ve ordered one of our TV boxes, it will need to be signed. Can't find Virgin Media socket. Step 2 - Reuse the same box – place the old kit in the tray and the other bits (remote control, power cables) in the smaller compartments, then close the lid and secure the box shut with the red clips. Up to 3 WiFi Pods if needed. Online tv order. I didn’t get a tracking number for - 5259724. Claim up to three (if needed) with our WiFi guarantee. Call the Pre-installation and delivery team on 0800 052 1734. Further exclusions & legal stuff apply. Hi, I am a new customer to Virgin Media and on April 10 I ordered the QuickStart self-install pack, with the chosen delivery date for April 15. 12 month or 30-day rolling contracts. Virgin Media Gig1 Fibre Broadband (avg upload speed 104Mbps) vs UK 24-hour average upload speed (15. Or you may be quicker than average! You won’t be involved the whole time. #VirginMedia #VirginMediaQuickStart #V. Drop us an email at the relevant address above with your business name and company.